Shipping policy

All item prices are excluding shipping. Majority of the items are shipped through UPS, FedEx, and USPS. Depending on the size, weight, and carrier of the product, shipping days will vary. All orders will receive a tracking number once shipped.

Shipping Damage

While we make every effort to package every item as safely as possible, there are occasional circumstances where a package may get lost or damaged by the shipping company. If an item is delayed beyond the expected delivery date, please contact the shipping provider with your tracking to receive an update on your item. If any issues with finding your package still persist, please contact us so that we may assist you in the situation. For any packages that arrived damaged, we must be notified within 48 hours of delivery, or shipping damage claims may not be valid. For all damaged packages, we will need to file a claim with the corresponding shipping company. For a shipping damaged claim to be processed and a refund given, we will need cooperation from the customer in supplying the detailed damage description and photos, or the shipping claim may be delayed or denied by the carrier. We ask that in the case of a damaged item, please do not discard any of the package contents including the packaging material, until we have finalized the claim, since photos of the package content will be needed.